Your Privacy Is Our Priority

1 Introduction & Overview

fg66g is a safe and reliable online casino and sports betting platform for users in Bangladesh. We place the highest importance on protecting the personal information of our users. This Privacy Policy ("Policy") describes how fg66g collects your personal information, the purposes for which it is used, how it is stored, and the circumstances under which it may be shared with third parties.

Please read this policy carefully before using our platform. If you do not agree with any of the terms of this policy, you are asked to refrain from using our services. fg66g reserves the right to amend this policy from time to time; any updated policy will take effect as soon as it is published on the site.

2 What Information We Collect

Opening an account, placing bets or playing casino games, and managing financial transactions on the fg66g platform requires the collection of various types of information.

2.1 Information You Provide Directly

Information you give us yourself:

• Full name and date of birth (for age verification)
• Valid email address
• Mobile number
• Preferred username and password
• National ID card or passport details (for identity verification purposes)
• Payment method details — required information for bKash, Nagad, Rocket, or a bank account

2.2 Automatically Collected Information

Information collected automatically while you use the platform:

• IP address and device type
• Browser and operating system information
• Time, date, and duration of site visits and sessions
• Which pages you visited and where you came from
• Information obtained through cookies and similar tracking technologies

2.3 Transaction-Related Information

The date, amount, method, and status of every deposit and withdrawal transaction are stored in our system. This helps ensure financial security and assists in resolving disputes.

3 Purpose of Using Your Information

fg66g uses collected information only for the following legitimate purposes:

• Account Management: To create your account, maintain its security, and verify your identity.
• Service Delivery: To properly provide betting, casino games, and promotional benefits.
• Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Customer Support: To resolve any issues, complaints, or questions you may have.
• Security and Fraud Prevention: To prevent unauthorized access, fraud, and money laundering.
• Age Verification: To ensure that only individuals aged 21 or above can use the platform.
• Platform Improvement: To analyze user experience and improve the quality of our services.
• Relevant Communications: To send important updates, bonus offers, and promotional information (with your consent).

4 Information Sharing and Disclosure

fg66g does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We use trusted third-party services for payment processing, technology infrastructure, and customer support. These partners operate under strict confidentiality agreements and may not use your information beyond the tasks assigned to them.

4.2 Legal Obligations

If required by a court order, direction from a competent authority, or applicable law, fg66g may be obliged to disclose information to legal authorities.

4.3 Fraud and Security

Relevant information may be shared with the concerned authorities to protect other users of the platform or when required for the investigation of serious fraud.

4.4 Business Transfers

If fg66g undergoes a business change such as a merger, acquisition, or sale of assets, user information may be transferred. In such a case, we will notify users in advance.

5 Data Protection and Security

fg66g takes industry-standard technical and organizational measures to protect your information:

• SSL Encryption: All pages on the site and all data transmissions are secured with SSL (Secure Socket Layer) encryption technology.
• Secure Servers: Your information is stored in secure, encrypted data centers.
• Access Controls: Only authorized staff can access specific information for specific tasks.
• Regular Security Audits: Our systems undergo regular security assessments and updates.
• Password Hashing: Your password is never stored directly — it is converted into a one-way cryptographic hash.

That said, no method of data transmission or storage over the internet is completely impenetrable. While we ensure the highest level of protection, you are also responsible for keeping your login details confidential and reporting any suspicious activity to us immediately.

6 Cookies and Tracking Technologies

The fg66g website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the site.

6.1 Types of Cookies

• Essential Cookies: Required for maintaining login sessions, security verification, and the basic functionality of the site. These cannot be disabled.
• Functional Cookies: Store your preferences, language selection, and other personalization settings.
• Analytical Cookies: Used to monitor site traffic, usage patterns, and performance.

6.2 Cookie Controls

You can accept or reject cookies by going into your browser settings. Please note, however, that disabling essential cookies may disrupt some important features of the site.

7 Data Retention Period

fg66g retains your personal information only for as long as it is necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, financial records and identity-related information may be retained for a specified period in accordance with applicable law.
• Transaction Records: Records of financial transactions are kept for an extended period for legal and audit purposes.
• Inactive Accounts: For accounts that have been inactive for a long time, we may begin the process of deleting information after notifying the user.

8 Your Rights

As a fg66g user, you have the following rights over your own information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request that incorrect or incomplete information about you be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (though this may not be fully possible where legal obligations exist).
• Right to Object to Processing: You can object to your information being processed for specific purposes.
• Right to Data Portability: You can request a copy of your information in a structured, machine-readable format.
• Right to Withdraw Consent: You can withdraw consent given for marketing communications at any time.

To exercise these rights, please contact our support team. We are committed to responding to your request within a reasonable time.

9 Protection of Payment Information

bKash, Nagad, Rocket, and bank transfer are used for financial transactions on the fg66g platform. We ensure special security measures for each payment method:

• All information is end-to-end encrypted during payment processing.
• We do not store your mPIN, bank password, or full bank account number.
• Only the transaction ID and amount necessary for payment verification are recorded.
• Our system automatically raises an alert for any unusual transactions.

Please remember that no fg66g staff member will ever ask you for your full password, OTP, or PIN. If you receive such a request, notify our support team immediately.

10 Protection of Minors

fg66g strictly operates for individuals aged 21 or above only. We do not knowingly collect any information from minors or allow them to open an account.

Age is verified at the time of account registration. If any user is found to be a minor during age verification, their account will be closed immediately and any information collected will be securely deleted.

If you become aware that a minor is using our platform, please notify our support team immediately.

11 Policy Changes

fg66g reserves the right to change or update this privacy policy from time to time. If any significant changes are made, we will:

• Update the date on this page.
• Notify registered users by email.
• May display a notice when logging into the platform.

Continuing to use the site after a revised policy is published will be considered acceptance of the new policy. You are therefore advised to visit this page regularly.

12 International Data Transfers

fg66g may use servers and services located in various countries to provide services to users in Bangladesh. In the case of international data transfers, we ensure that:

• Adequate data protection measures are in place in the destination country or service.
• The protection of your information is ensured through contractual safeguards.
• International standards for data protection are followed.

13 Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please contact our support team:

•  Email: [email protected]
•  Live Chat: Available 24/7 in Bangla and English

We are committed to responding to your privacy-related requests within a reasonable time. Thank you sincerely for your trust and confidence in fg66g.